BigWorld Technical Support is available to licensees through all facets of BigWorld Technology deployment, from minor assistance with complex engine features to complete game optimisation, architecting or coding assistance. Our friendly and professional engineers are happy to help with any question and can often assist clients with recommendations of proven approaches and efficient methods of production in relation to art, programming or world building spheres. A variety of support methods are available to licensees, from IM, email and web, through to dedicated onsite engineering assistance.

Registered BigWorld licensees have access to BigWorld technical support in the form of online 'live' chat, email and telephone. Our regular support hours are 9-6pm Australian Eastern Standard Time (AEST), though we can provide other support coverage hours as required. .